Privacy Policy

Effective date: 2026-05-18

This Privacy Policy explains how Analyst ("we", "us", "our") collects, uses, shares, and protects information when you visit our website, create an account, connect integrations, or use our analytics product (collectively, the "Services").

If you have questions, contact us at /contact.

1) Key Definitions

"Personal Data" means information that identifies or can reasonably be used to identify an individual (for example: email address, IP address, payment identifiers).

"Account Data" means information you provide to create and manage your account (for example: name, email, login metadata).

"Customer Content" means data you upload or connect to Analyst (for example: datasets, tables, spreadsheets, API results), including any personal data contained in that content.

"Processors" are vendors we use to help provide the Services (for example: hosting, analytics, payment providers).

2) Information We Collect

A. Account & Profile Information

  • Email address and authentication details needed to sign in.
  • Basic profile fields you choose to provide (e.g., display name).

B. Customer Content (Datasets & Connected Sources)

  • Files you upload (e.g., CSV, JSON) and derived analysis outputs.
  • Data retrieved through integrations you configure (e.g., CRM, spreadsheets, REST APIs).
  • Configuration metadata needed to run an integration (e.g., endpoint URL, selected fields).

C. Usage & Device Information

  • Log data such as IP address, browser type, pages viewed, and timestamps.
  • Product usage events (e.g., dataset uploads, integration syncs) to operate and improve the Service.

D. Payment Information

If you purchase a subscription, our payment provider(s) process your payment details. We typically receive limited billing metadata such as subscription status and payer identifiers; we do not receive or store your full card details.

3) How We Use Information

  • Provide, maintain, and secure the Services (authentication, access control, troubleshooting).
  • Run analyses, generate reports, and sync integrations you request.
  • Process subscriptions and manage billing status.
  • Improve performance, reliability, and user experience (feature analytics and product metrics).
  • Communicate with you about service updates, security notices, and support requests.
  • Prevent fraud, abuse, and violations of our Terms.

4) How We Share Information

We do not sell your personal data. We may share information in the following limited circumstances:

  • Service providers (processors) that help us operate the Services (hosting, storage, analytics, email delivery, payments).
  • Connected integrations you authorize (we transmit requests to the provider you connect, using credentials you supply).
  • Legal and safety when required to comply with law, enforce our agreements, or protect users and the public.
  • Business transfers (e.g., merger/acquisition) where data may be transferred as part of the transaction, subject to this Policy.

5) Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can delete datasets and integrations in-product; you can also request account deletion.

6) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7) Your Choices & Rights

  • Access and update certain account information from your account settings (where available).
  • Request deletion of your account and associated personal data, subject to legal exceptions.
  • Depending on your location, you may have additional rights (e.g., to object, restrict, or receive a copy of your data).

To make a request, contact us via /contact.

8) Children

The Services are not directed to children. If you believe a child has provided personal data to us, contact us so we can take appropriate steps.

9) Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and update the effective date above.